Privacy Policy

Slatebrook Pte. Ltd. ("Slatebrook", "we", "our") is committed to protecting the personal data of individuals who interact with us — whether through our website, our contact form or in the course of an engagement. This Privacy Policy describes what personal data we collect, how we use it and how we protect it.

This policy applies to all personal data collected by Slatebrook in connection with our franchise development consulting services and our website at slatebro.site. It is governed by the Singapore Personal Data Protection Act 2012 (PDPA).

For questions about this policy or your personal data, contact us at [email protected].

1. Personal data we collect

We collect personal data that you provide directly to us and data collected automatically when you visit our website.

Data you provide

• Full name and contact details (email address, phone number)
• Business information provided during enquiry or intake
• Documents and materials shared during an engagement
• Correspondence by email or telephone

Data collected automatically

• Browser type and device information
• Pages visited and time spent on our website
• IP address and referring URL
• Cookie data where consent has been given

Legal basis: Data is processed on the basis of consent (where obtained via the website), contractual necessity (for engagement delivery) and legitimate interest (for website analytics). Retention: Contact enquiries are retained for 12 months. Engagement-related data is retained for 3 years from engagement completion and then securely deleted.

2. How we use your data

• To respond to enquiries and conduct the intake process
• To deliver the consulting service you have commissioned
• To communicate with you during and after the engagement
• To analyse how our website is used and improve its function
• To meet legal and regulatory obligations where applicable

We do not use your personal data for unsolicited marketing. We do not sell or share personal data with third parties for commercial purposes.

3. How we protect your data

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. These include:

• Encrypted communication via HTTPS
• Access controls limiting who can view engagement materials
• Secure storage of client documents during and after engagements
• Regular review of access permissions

In the event of a data breach that may cause significant harm to affected individuals, we will notify the Personal Data Protection Commission (PDPC) and affected parties in accordance with Singapore PDPA requirements.

4. Cookies

Our website uses cookies to support basic functionality and to understand how the site is used. Essential cookies are required for the site to operate and cannot be disabled. Analytics and preference cookies are optional and are only used with your consent.

For detailed information about the cookies we use and how to manage your preferences, see our Cookie Policy.

5. Your rights under the PDPA

Under Singapore's Personal Data Protection Act, you have the following rights in relation to your personal data held by Slatebrook:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Withdrawal of consent: Withdraw consent to data processing at any time
• Deletion: Request erasure of personal data, subject to any legal retention requirements
• Portability: Request personal data in a structured, machine-readable format where applicable

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You may also lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.

6. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend that you review their privacy policies before providing any personal data.

7. Children's privacy

Our services are directed at business owners and professionals. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately at [email protected].

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be noted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.